Back to home

Frequently asked questions about COMU

These answers describe the product and the current contracting status. Final terms appear in the proposal before any payment.

How do we create a community?

You can request a demonstration today. Public signup and automatic contracting remain closed. Once opened, you will create an account, verify email and prepare the community for an authority review.

What can residents book?

Padel courts, rooms and other spaces configured by the community, within its hours and limits. They can view and cancel bookings when community rules allow it.

How do we invite residents?

After authorised activation, administrators send individual invitations. Each resident uses a personal account.

Do we need to install an app?

There is an iPhone app and a resident web app at app.mycomu.es. Android is still in internal testing. Administrators use a web panel.

What does it cost?

The Standard plan is €199 a year. The Founder plan is €119 a year for the first 10 eligible communities for two annual periods, then moves to the standard price. Applicable taxes will be itemised before contracting.

Is there a free trial?

COMU can manually enable a trial of up to 30 days without a card or automatic conversion to a paid subscription. Availability is confirmed with the team.

How do renewal, invoices and cancellation work?

The subscription renews annually under the accepted terms. Authorised administrators can view available invoices and use Stripe's portal to update payment details or schedule cancellation.

What about my data?

Read the privacy policies linked from this site and the app. Access is based on personal accounts and community permissions. Contact support if you have a data question.

Would this work for your community?

See pricing Request a demo