How do we subscribe?
Request a demonstration. If COMU fits your community, we will confirm representation, setup and terms. You will receive a proposal with the final price, applicable taxes and documents to review before any payment.
What happens after payment?
A confirmed payment is recorded through Stripe. The community, facilities and invitations are then prepared. Returning from the payment page does not activate the service by itself.
How do we invite residents?
After the community is authorised and activated, its administrators can prepare invitations in the panel. Each person uses their own COMU account.
Where can we find invoices and payment methods?
An authorised administrator opens My subscription and billing in the community panel. There they can view available invoices and use Stripe's secure portal to update a payment method.
How do we cancel?
Stripe's portal lets you schedule cancellation of an active subscription. The panel shows its end date. The specific terms are presented before you subscribe.